Shipping policy
We aim to process and dispatch all orders as quickly as possible so you can receive your items without delay.
Processing Time
All orders are processed within 1–3 business days. During busy periods or promotions, processing times may be slightly longer.
Shipping Times
Once dispatched, delivery times are estimated as follows:
- Australia Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
- International Shipping: 7–21 business days depending on location
Please note that delivery times are estimates and may vary due to postal delays or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping is offered on orders over $200.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking information so you can follow your delivery.
Incorrect Address
Please ensure all shipping details are correct at checkout. We are not responsible for orders sent to incorrect addresses provided by the customer.
Lost or Delayed Orders
Once an order has been dispatched, we are not responsible for delays caused by postal services. However, we will always assist you in tracking and resolving any issues.
Contact
If you have any questions about your order or shipping, please contact us at:
admin@studiolashandbeauty.com