Refund policy

We want you to be happy with your purchase. Please read our policy below before placing an order.

Change of Mind

We do not offer refunds for change of mind. Please choose carefully before completing your purchase. If you have any questions about a product, feel free to contact us before ordering.

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us within 7 days of receiving your order with your order details and photos of the issue. We will assess the situation and offer a replacement or store credit where appropriate.

Returns Eligibility

To be eligible for a return:

• Items must be unused and in their original condition
• Items must be returned in original packaging (if applicable)
• Return requests must be made within 7 days of delivery

Non-Returnable Items

For hygiene or safety reasons, some items may not be eligible for return, including:

• Used or opened products
• Sale or clearance items
• Gift cards

Return Process

To request a return, please contact us at admin@studiolashandbeauty.com with your order number and reason for return. We will provide instructions if your return is approved.

Shipping Costs

Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable.

No Refunds

We do not offer refunds on any purchases, including change of mind. All sales are final, so please ensure you review your order carefully before completing your purchase.

Contact Us

If you have any questions about returns or refunds, please contact us at:
admin@studiolashandbeauty.com